To make a booking
After checking the availability of the dates you require, you can make a booking enquiry online through the website ‘BOOK YOUR STAY NOW’ link. Although the Availability Calendar is nearly always up to date, please await confirmation of your booking before making other commitments. We can then hold your dates provisionally for 24 hours to give you time to pay a deposit of £40 per week via the link on the booking form or via our Booking Payment page, or via online banking, (details of which are on the booking invoice,) or by sending a cheque FIRST CLASS made out to ‘GD & SM Tuckwell’ to 6 Lansdowne Square, Tunbridge Wells TN1 2NF. Do call us if you have any questions: 01892 526325 or 07952477595.
If however your holiday is to take place within four weeks of booking, we require you to pay the full cost before the reservation can be confirmed. Confirmation will be done via email or by mail if preferred. The balance of your holiday is due at least 4 weeks prior to holiday commencement and a reminder is not routinely sent. This can be paid in any of the ways stated above. Non Payment of the final balance when it becomes due will constitute cancellation of the holiday and forfeiture of the deposit payment, apart from in exceptional circumstances which we would ask you to talk through with us.
Booking both cottages together
This works really well for 2 families holidaying together or one with teenagers where a quiet cottage and a noisy one works for everyone! It is sometimes a challenge to get the equipment back to the right cottage at the end of your stay. Please check that Ty Mari has cutlery and crockery for 8 and Penroc has enough for 6 people. Please check that the different sets of saucepan are back where they came from. It’s amazing but even both sets of Sky controls have been found in one of the cottages. Our cleaning team will do a quick check but they are busy preparing the properties for 3pm arrivals and haven’t time for a very detailed inventory check.
Please read our Booking Cancellation policy for more information.
Prices quoted are in £ sterling and are all inclusive, including internet, apart from a charge for phone calls made outside the ‘free calls’ agreement below. We request you notify us of these. The cottages are in a blissful mobile-free area but if mobile reception is needed a short drive to ‘The Arch’ will usually allow connection.
Ty Mari landline: Free calls to UK landlines beginning with 01,02,03 0845 and 0870 provided calls are of less than 60 minutes duration. Calls to mobiles included.
Penroc landline: Free calls to UK landlines beginning with 01,02,03 0845 and 0870 1900-0700 hrs. Mon- Fri and all weekend provided calls are of less than 60 minutes duration. Calls to mobiles included.
Short breaks, with a minimum of a two night stay, are welcomed. The charges per night are shown on the ‘Availability Calendar’.